# Insurance Claim Help

> How a specialty vehicle claim actually moves.

Source: https://ocrv.info/insurance

- [How RV and Commercial Vehicle Insurance Claims Work](https://ocrv.info/insurance/how-claims-work): The whole claim sequence, first notice to final payment, and who is responsible at each handoff.
- [Repair or Replace: How the Decision Actually Gets Made](https://ocrv.info/insurance/repair-vs-replace): How individual panels and whole vehicles get judged repairable, and what evidence moves each decision.
- [What to Do in the First Seventy Two Hours After a Collision](https://ocrv.info/insurance/what-to-do-after-an-accident): A three day sequence covering scene documentation, reporting, tow decisions and the expense records that matter later.
- [Deductibles, Betterment and Depreciation Explained](https://ocrv.info/insurance/deductibles-and-depreciation): Where the money comes out of a settlement, why, and which reductions are open to challenge with documentation.
- [Carriers We Handle Claims With](https://ocrv.info/insurance/carriers-we-work-with): The carriers whose claims we routinely process, what that experience means in practice, and what it does not mean.

## Estimate policy

- Collision estimate: Complimentary. Walk in with an open claim or a fresh loss. There is no charge to write a collision estimate.
- RV systems estimate: $150. Covers slides, awnings, water systems, electrical and generators. Applied as a credit against an authorized repair.
- In depth diagnostic: $285 per hour. One hour minimum. Applied as a credit against an authorized repair.

OCRV Center is an independent shop. Naming a carrier indicates claim handling experience, not affiliation, endorsement or a direct repair agreement unless stated in writing.

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OCRV Center. 23281 La Palma Ave, Yorba Linda, CA 92887. (949) 799-3387. info@ocrvcenter.com. Serving Eastvale, California in Riverside County, about 20 miles from the shop. All work is performed in shop at the Yorba Linda facility. No mobile, roadside or on-site service is offered. Scope is body, paint, structural, fiberglass, interior and vehicle systems work. Engine rebuilds, transmission rebuilds, drivetrain work, DOT inspections and emission testing are not performed.