Do Not Sell or Share My Personal Information

Under California law, a sale is a disclosure of personal information to another business for money or for other valuable consideration. Sharing has a narrower meaning: passing personal information to another business for cross context behavioral advertising, which is the practice of tracking someone across unrelated sites to target advertisements at them. Both definitions are broader than most people expect, because valuable consideration covers arrangements where no money moves, such as trading visitor data for analytics credit or for placement in an advertising network.

Measured against both definitions, the answer is the same. The shop receives no money and no other valuable consideration for visitor information. There is no data broker relationship, no list rental, no audience match upload, and no advertising identifier passed to a third party. The only outside companies that touch data from this site are the hosting platform, the email provider, and the analytics provider, and each is a service provider acting on instruction rather than a recipient permitted to use the data on its own account.

Sensitive personal information deserves its own sentence. This site does not ask for a social security number, a driver license number, financial account details, precise location, health information, or anything else in that category. Because none is collected, there is nothing to limit under the right to limit the use of sensitive personal information, and no separate mechanism is needed. If that ever changes, this page changes with it, and the change is published here rather than announced somewhere else.

Send an email to info@ocrvcenter.com with the subject line Do Not Sell or Share My Personal Information. Using that exact subject line routes the message correctly and starts the clock on the response window. A request in different words still counts, and no request is rejected for wording, but the exact subject line gets it handled faster because it does not have to be recognized by hand among ordinary repair inquiries.

Nothing beyond that list is required. The shop does not ask for a copy of an identification document, does not ask for a photograph, and does not route the request through a third party portal that collects more information than the request itself. Asking a person to hand over more data in order to reduce the data held is backwards, and the process here is designed to avoid it. A short email is enough.

A consumer may appoint someone else to submit a request on their behalf. That agent might be a family member, an attorney, or a privacy service. The agent sends the request to info@ocrvcenter.com and includes written permission signed by the consumer, naming the agent and describing what the agent may do. A copy of a power of attorney serves the same purpose and no separate permission is needed alongside it.

The shop may contact the consumer directly to confirm the appointment before acting, which is a protection for the consumer rather than an obstacle. That confirmation is a single email asking whether the agent is authorized. If the consumer confirms, the request proceeds on the normal timeline. If no confirmation arrives, the shop writes to the agent explaining that the request is on hold and what would release it. A parent or guardian acting for a minor does not need separate written permission.

Verification exists so one person cannot make decisions about the information of another person. Because this site holds so little, verification is light. The shop looks for a match between the address the request came from and an address in the inbox. When those match, the request is verified and no further questions are asked. When they do not, the shop asks one or two questions only the right person could answer, such as the vehicle described in an earlier message or the approximate week it was sent.

If verification does not succeed, the shop writes back and says so, names what could not be confirmed, and invites another attempt. A request is never closed in silence. Even when a requester cannot be matched to any record, the opt out preference is still recorded against the email address that made the request, because honoring a preference costs nothing and refusing one on a technicality serves nobody. Verification only gates access to existing records, never the opt out itself.

The shop acknowledges an opt out request within ten business days of receiving it. The acknowledgment states what was received, what will happen, and roughly when. The request itself is acted on within fifteen business days, which is the outer limit California sets for an opt out of sale or sharing. In practice the action is immediate, because recording a preference and confirming that no sale exists takes minutes rather than weeks.

Requests that ask for more than an opt out, such as deletion of an earlier form submission or a copy of what the shop holds, follow the longer window that applies to those rights. The shop completes them within forty five calendar days and may extend once by another forty five days when the work genuinely requires it. Any extension is explained in writing before the first period ends. A confirmation email closes every request, stating what was done and what remains.

A browser or extension configured to send the Global Privacy Control signal makes the request automatically, on every page load, without the visitor doing anything. This site treats that signal as a valid opt out request under California law. It is recognized at the moment the request arrives, applies to the browser that sent it, and requires no email, no form, and no verification. A visitor who uses GPC does not need to send anything to info@ocrvcenter.com.

The scope of the signal is worth understanding. It travels with the browser, so it covers that browser on that device. A person who uses a laptop browser with GPC enabled and a phone browser without it has opted out on one and not the other. An email request, by contrast, attaches to the email address rather than the browser and survives a change of device. Either route reaches the same outcome here, since there is no sale to stop in the first place.

Opting out changes nothing about how a customer is treated. Posted labor rates stay the same. Estimate charges stay the same. Position in the scheduling queue stays the same. Nobody at the estimating desk is told that a person submitted a privacy request, because the request is handled by the office and has no bearing on the repair. California law prohibits discriminatory treatment for exercising a privacy right, and the shop has no interest in it regardless of what the law says.

If a response is unsatisfactory, or if no response arrives inside the stated window, write again to info@ocrvcenter.com and ask for the matter to be reviewed by the office manager rather than the person who handled it first. A second review looks at the original request, what was done, and what was missed, and produces a written answer. If that still does not resolve it, a California resident may take the complaint to the state privacy regulator or the Attorney General, and this page says so plainly rather than burying the option.